Standard King Room
- 1 King-size bed
Hotel · Cartagena · Bolivar
Cartagena Royal Hotel Boutique
A four-star stay in the heart of Cartagena's old city, within easy reach of the airport and town's main sights.
- Central old-town location
- High staff rating of 9.3
- Airport shuttle available
8.4
Great
892 reviews
Booking.com 8.4 · 892 reviews
About
Cartagena Royal Hotel Boutique
Cartagena Royal Hotel Boutique sits on Calle De La Cruz in the old centre, a short walk from the city's historic attractions, shops, and restaurants. The hotel offers a 24-hour reception, luggage storage, and a paid airport shuttle to Rafael Nunez International Airport, about 5 km away.
Rooms come with air conditioning, a flat-screen TV, and a minibar. The property features a terrace, a garden with sun loungers, and a jacuzzi, plus a restaurant and bar. Free Wi-Fi and a safe deposit box are provided, and bicycles can be rented for exploring the town.
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Excellent location in the old centre — Guests repeatedly mention the hotel's position within walking distance of Cartagena's historic sights, shopping streets, and the Exito supermarket.
- Highly praised staff — The reception team, especially Dallis, earned specific compliments for warmth, helpfulness, and English proficiency, contributing to a Staff score of 9.3.
- High facility rating — Guests rate the facilities at 9.1, appreciating the jacuzzi, terrace, and garden areas as well as the clean, well-equipped rooms.
- Good value for money — Multiple reviewers describe the hotel as great cost-benefit, with a Value score of 8.4 and starting rates from GBP 107 per night.
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Worth weighing
4 to weigh- Potential extra departure charge — One guest mentions a $10 'insurance' fee added on departure, which they felt was unclear. This may be a legitimate charge, but it's worth confirming at check-in.
- Rooms criticised as basic by some — While many found rooms comfortable and clean, one guest described them as 'very basic' and felt the hotel was only okay for the price.
- Limited amenities in standard rooms — The Standard King Room does not list the sauna or extra air conditioning that come with the Suite and Superior Twin, so those are only available in higher categories.
- No pets allowed — The hotel does not accept pets, which may be a limitation for those travelling with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite
- 1 King-size bed
- Sauna
- Air conditioning
Superior Twin Room
- 2 Double beds
- Sauna
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/-out
- Express check-in/-out
- No pets allowed
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Key card access
- Paid airport shuttle
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Rooms
- Air conditioning
- Mini-bar
- Patio
- Terrace
- Garden furniture
- Free toiletries
- Dryer
- In-room breakfast
- Flat-screen TV
- AM/FM alarm clock
Dining
- Restaurant
- Snack bar
- Bar/Lounge area
- Dinner
- Special diet menus
- Children's menu
Outdoor & Wellness
- Sun loungers
- Garden area
- Jacuzzi
- Public Bath
Other
- Fax/Photocopying
- Board games
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 892 reviews
Booking.com · 8.4 · 892 reviews
8.4Verified guest“Great spot for exploring the city.”
8.4Verified guest“The hotel is right in the old centre, an easy walk to good restaurants, shops, and bars. Dallis at reception was wonderful throughout our stay—her bright smile and excellent English were a real highlight. Overall, a good hotel in a perfect location, made special by one lovely staff member.”
8.4Verified guest“Lots of choice at breakfast, the food was outstanding, and the rooms were spotless—watching the sunset was a bonus. The location is close to a busy shopping street, the historic centre, and the Exito supermarket.”
8.4Verified guest“The property was clean and the staff welcoming. My room was airy and spotless, with a safe, TV, minibar, and an exceptionally comfortable bed. It's central and close to all the tourist attractions.”
8.4Verified guest“Definitely worth recommending. Nice, clean rooms and friendly service. Being in the old city centre, you can walk everywhere.”
8.4Verified guest“The location is great, but the hotel itself is just okay for the price. I didn't appreciate the extra $10 'insurance' charge on departure—it seemed questionable. The room was clean but basic.”
04 — Location
Getting around Cartagena
The property sits in Cartagena.
Old Town Cartagena: The hotel is set in the historic centre, a short walk from the city's main attractions, shops, and restaurants. You can easily explore the old city on foot.
Airport access: Rafael Nunez International Airport is about 5 km from the hotel. A paid airport shuttle is available, or you can rent a bicycle for local trips.
Calle De La Cruz 9-41, Cartagena, Bolivar, 0000, Colombia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 12 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Does the hotel offer airport shuttle service?
Yes, a paid airport shuttle is available to and from Rafael Nunez International Airport, which is about 5 km away.
Are pets allowed at the hotel?
No, pets are not allowed at Cartagena Royal Hotel Boutique.
What room types are available?
The hotel offers a Standard King Room with one king-size bed, a Suite with a king-size bed, and a Superior Twin Room with two double beds. The Suite and Superior Twin include a sauna and air conditioning.
Is there a restaurant on-site?
Yes, the hotel has a restaurant, a snack bar, and a bar/lounge area. In-room breakfast is also available.
The bottom line
Cartagena Royal Hotel Boutique is a solid choice for travellers who want to be in the heart of the old city with easy access to sights and dining. Its strong staff and facilities scores, combined with a competitive price, make it a reliable pick—just keep in mind the possibility of an added charge at checkout and the lack of pet-friendly policy.
8.4Our take based on guest reviews and your travel style.
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